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Premier Club

Welcome to the Premier Club!

Nice gifts, privileges and discounts – all this is for you, if you are with us! You choose our hotels – we reward your loyalty.

Early check-in, care for your things, best promotional offers, discounts and, of course, free nights! You will receive points on your account for all spendings in our hotels. Travel at your leisure, get bonuses and exchange them for gifts with Premier Hotels and Resorts!

Becoming a member is simple – just sign up on our websiteor at the reception of any of our hotels. Once you have received a confirmation e-mail – you are a member of the club and can immediately start using the privileges of the Amber level.

Discounts & Benefits
Amber

Pearl

Sapphire

Diamond
Earning Points 1
Redeeming Points for Gifts
Discount on Accommodation 10% 10% 15% 15%
Discount at Restaurants and Bars 2 10% 10% 10% 15%
Exclusive Customer Service Line
Exclusive Offers
Redeeming Points for Partners' Offers
Personal Online Account
PHNR Mobile App
Complimentary In-Room Water
Birthday Special Offers
Premier Kids Club Membership for Your Child (under 12 years)
Free Early Check-In 3
Free Late Check-Out 3
Status Lifetime, months 6 24 36
Guaranteed Welcome Gift
Points Lifetime, months 6 24 24 36
Free Room Upgrade 3
Free Laundry / Ironing 4
Free Accommodation for a Second Person 5

Benefits:

  • Free & Easy Registration
  • Exclusive Privileges and Offers
  • Discounts & Free Nights
  • Discount at Restaurants & Bars
  • Exchange Points for Pleasant Gifts
  • Personal Online Account
  • PHNR Mobile App
Premier Club Loyalty Program

Exclusive Customer Service Line
T +38 044 359 05 92
E-mail: awards@phnr.com

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1 Bookings, done through the third-party websites, tour agencies or other intermediaries are not subject to the bonus points acquisition. Earn Reward Points on your Premier Club account for all purchases (i.e. accommodations, bars, restaurants, fitness centre, mini-bar, laundry and hotel transport) paid during your stay. Services provided by third parties do not qualify for points. At check-in, please review the list of bars and restaurants at which Rewards Points can be earned.
2 At check-in please review the list of bars and restaurants and list of services that are subject to discount at which Rewards Points may be redeemed. The list may be enlarged or changed at any time. To get discount you have to present your membership card to the waiter when making payment. Discounts that provided in accordance with the level of participation don’t apply to the bar and wine cards at Premier Hotel Rus.
3 Complimentary early check-in, late check-out and/or upgrade are granted based on room availability. Hotel reserves the right to exclude suites and apartments from early check-in and room upgrade benefits. Upgrades are available from Classic Room to Premier Room only at the Premier Palace Hotel Kharkiv.
4 Complimentary laundry/ironing is provided for the laundry/ironing of 2 items once per stay. A stay is defined as one or more consecutive nights spent at one property. Back-to-back stays within a 24-hour period at the same hotel are considered one stay.  In case of no on-premise laundry and/or dry cleaning services, hotel reserves the right to refuse the following service.If there are more than two items in the order, the hotel reserves the right to choose 2 items with the lowest price according to the price list.
5 A second guest stays free in the Member's room on eligible stays at hotels when there are additional charges for double occupancy. This benefit excludes stays at any hotel when the rate includes breakfast.  Breakfast is subject to payment as additional service.
6 If the member does not earn points for accommodation and/or any additional services during a period of 24/36 months (depends on card level), all the points in his/her account will be lost and status will be downgraded with or without prior notice, without being able to restore status or transfer points. Redeeming and transfering points do not allow to save points and/or membership status.